We believe
people matter.

Kestgo is a highly-specialized, boutique consulting
firm that focuses on healthcare support services.

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We know it takes more than just great clinicians
to make great healthcare organizations.

With over 75 years of combined experience in the industry, we have unique insight and perspective on the importance of the people who make support services work and what it takes to enable their success. We approach you, your organization and your people with the time and attention – and expertise – you deserve.

The people-focused support services experts.

We take a people-first approach to all that we do, because it’s people – not just numbers and bottom lines – that make support services successful. The Kestgo team has spent decades helping healthcare systems, hospitals, and other organizations that include large institutions, higher education and corporate dining simplify and manage the complexities of hospitality services, environmental services, and more.

Profitability, peace-of-mind, employee
engagement, and satisfied patients

Kestgo makes it possible. Countless organizations have benefitted from our unique people-first approach to healthcare support services.

When the right employees are supporting the operations of your hospital, patients are more satisfied, more loyal, and are more likely to return to - and advocate for - your organization.

We understand that support services have an extremely high bearing on your organization’s reputation and ultimately profitability.

We help you make key decisions that are laser-focused on driving favorable outcomes, including patient satisfaction and profitability.

Our people-first approach not only guides how we help you select and manage vendors and employees, it also informs how we treat and work with our clients.

We’re responsive, proactive partners that support our clients in immeasurable ways.

Our Services:

  • Food, Nutrition & Dining Services
  • Patient Experience
  • Environmental Services
  • Facilities Management
  • Laundry & Linen Services
  • Safety and Security
  • Workforce Redesign and Optimization
  • Leadership Selection and Development
  • Interim Management
  • Project Management
  • Employee Engagement
  • RFP Development and Execution
  • Vendor and Supplier Negotiation Management
  • Contract Services
  • GPO Analytics and Review

Insight and Perspective

We provide a wide range of customized solutions to meet the needs of all types of healthcare organizations. Specifically, we excel in providing the expertise needed to drive a people-first, more profitable approach.

We know the right team
makes all the difference.

Each member of our growing talent roster has specific expertise that delivers on the changing needs of forward-thinking healthcare organizations.

Our leadership team has experience working at some of the largest healthcare support services companies in the world.

Paula Keller

Principal | Senior Consultant

As a Kestgo Group principal, Ms. Keller has over 25 years of industry experience in a variety of support service leadership roles in food and nutrition services, environmental services, plant operations, engineering, volunteers, guest services, and patient transportation...

Don Stookey

Principal | Senior Consultant

Mr. Stookey, a principal of Kestgo Group, has over 30 years of industry experience in support service operations and management. He has spent over 23 years managing large hospital systems in support services operations as a.. regional manager for a large outsourcing company...

Gary Goettl, ASC, MPH, RDN

Principal | Senior Consultant

Mr. Goettl joins Kestgo Group’s healthcare team with over 25 years of industry experience in support service operations and management, leading food service and environmental service initiatives to improve the patient experience and coworker engagement, all while lowering costs and improving productivity and quality...


To learn more about Kestgo and understand how your healthcare organization can benefit from our people-first approach to healthcare support services, drop us a line or give us a call.

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